At Al Musalla, Shipping and Delivery is straightforward and simple. Once your order is placed, we'll arrange for delivery anywhere to UAE as per below schedule.

Dubai Next business day for all orders placed until 14:00 hrs Abu Dhabi Next business day for all orders placed until 14:00 hrs Sharjah Next business day for all orders placed until 14:00 hrs Ajman Next business day for all orders placed until 14:00 hrs Ras Al Khaimah Delivery within 2 working days Al Ain Delivery within 2 working days Fujairah Delivery within 2 working days Um Al Quwain Delivery within 2 working days All orders above AED 100 are going to be delivered freed from cost. For orders below AED 100, a flat shipping rate are going to be applicable. We don't ship to OFAC and sanctioned countries.
All request for refunds, returns and replacement should be made within 7 working days on receipt of the shipment. Any request made after 7 working days won't be entertained. The package has got to be returned within the same condition it had been received without tampering with the packaging. there'll be no return or refunds for toner & cartridges, office equipment’s. If any product is faulty on delivery, we'll replace it with a replacement product. Any refunds will only be made onto the first mode of payment.
To place an order, we first encourage you to make an account and commence the order process. If you need a quote, you'll contact our customer service team on info@almusallastationery.com for a quote.
Order cancellation is feasible before goods dispatched from our central warehouse. you'll request to cancel an order by sending an email to info@ almusallastationery.com and supply the order reference number.
All pricing are subject to vary without prior notice. The update pricing are going to be reflected on the web site .
To view the status of your order, simply login to your account for online orders, or call our customer service for information on online or offline orders.
To update your account information, login to your account at any time and update your address, email address, password and get in touch with numbers. The user of the web site is liable for maintaining the confidentiality of their account in the least times.
Cardholder must retain a replica of transaction records and merchant policies and rules.
All disputes arising are going to be dealt under the governing laws of United Arab Emirates.
The minimum age for the user to transact on the web site is eighteen years or above. Any
All transaction on the web site are going to be handled in AED.